We ask that you read this website privacy policy carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.

Who we are

This website is operated by Song Play Network. We collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation.

Our website

This privacy policy relates to your use of our website, songplaynetwork.com .

Throughout our website we may link to other websites owned and operated by advertisers. These other third party websites may also gather information about you in accordance with their own separate privacy polices. For privacy information relating to these other third party websites, please consult their privacy policies as appropriate.

Our collection and use of your personal information

We have set out below a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. The key below the table provides more information about the legal basis for processing your data. Where applicable we have identified what our legitimate interests are in relation to the processing of your data.

When information is collectedWhat information we collectHow and why we use your information
When you register with us as a userEmail address; IP addressWe collect this:to create and manage your account with usto communicate with you about your accountWe will keep this information until 6 months after you close your account with us we close your accountLegal Basis: contract; legitimate interests.
When you register with us as a broadcasterEmail address; IP address; responses to registration questions; details of your radio stations; payment information.We collect this:to create and manage your account with usto take payment for any services you orderto communicate with you about your accountto address any queries or complaints regarding the content you stream using our serviceWe will keep this information until 6 months after you close your account with us we close your accountLegal Basis: contract; legitimate interests.
When you visit our siteWhen someone visits our site we collect standard web log information and details of visitor behaviour patterns. We also collect information from cookies.We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website using the data in the logs. We will not associate any log data gathered from this site with any personally identifying information from any source.It does not contain any personal data, therefore we do not need to establish a legal basis for processing it.
When you listen to radio station using our siteIP addressWe use your IP address to display city-based location data regarding the location of that IP address.
When you leave a comment on our site, or contact us with an enquiry.User name; comment content; IP addressWe use this to post your comment on our website, or to address your question or comment about us or our service. We may also use it to improve our service and our website, encourage visitor feedback and discussion on our website. We will keep this information until 6 months after you close your account with us we close your account Legal Basis: consent; contract; legitimate interests.

The legal bases we may rely on include:

  • consent: where you have given us clear consent for us to process your personal information for a specific purpose
  • contract: where our use of your personal information is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
  • legal obligation: where our use of your personal information is necessary for us to comply with the law (not including contractual obligations)
  • legitimate interests: where our use of your personal information is necessary for our legitimate interests or the legitimate interests of a third party (unless there is a good reason to protect your personal information which overrides our legitimate interests). These include our legitimate interests of us and our users in our providing a useful and high-functioning internet radio streaming service, and .

Who we share your personal information with

If you are a broadcaster, we may share your information with any person who notifies us of a complaint regarding infringement of rights or unlawful activity in your content.

We share your email address and username with our email service provider, Google Suite and Amazon SES. If you are a broadcaster, our payment service provider, PayPal will collect your payment information for the purposes of processing your payments for the service.

We will share personal information with law enforcement or other authorities if required by applicable law, or (if you are a broadcaster) with any rights holders making complaints in respect of infringement of intellectual property or other rights infringed by your content.

Cookies and similar technologies

A cookie is a small text file which is placed onto your device when you use our website. We use cookies on our website. These help us recognise you and your device and store some information about your preferences or past actions.

For further information on cookies generally visit www.aboutcookies.org; or www.allaboutcookies.org.

Marketing

We would like to send you information about our services, which may be of interest to you. Where we have your consent or it is in our legitimate interests to do so, we may do this by post, email, telephone, text message (SMS) or automated call.

We will only ask whether you would like us to send you marketing messages when you tick the relevant boxes when you provide your email address.

If you have previously agreed to being contacted in this way, you can unsubscribe at any time by:

  • contacting us at info@songplaynetwork.com
  • using the ‘unsubscribe’ link in emails or ‘STOP’ number in texts

For more information on your rights in relation to marketing, see Your rights below.

Your rights

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

  • access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
  • require us to correct any mistakes in your information which we hold
  • require the erasure of personal information concerning you in certain situations
  • receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
  • object at any time to processing of personal information concerning you for direct marketing
  • object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
  • object in certain other situations to our continued processing of your personal information
  • otherwise restrict our processing of your personal information in certain circumstances

If you would like to exercise any of those rights, please:

  • email us at info@songplaynetwork.com
  • let us have enough information to identify you,
  • if we ask for it, let us have proof of your identity and address, and
  • let us know the information to which your request relates.

Keeping your personal information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

How to complain

We hope that we can resolve any query or concern you raise about our use of your information and we invite you to content us at info@songplaynetwork.com to address any such issue.

Changes to this website privacy policy

We may change this website privacy policy from time to time.

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